TERMS AND CONDITIONS OF USE AND SERVICE

WayRent is provided exclusively to assist customers in gathering information on transport rent, checking the availability of transport rent related goods and services, making legitimate reservations of third party services offered via WayRent including, at all times, any and all services made available within our Vehicle Booking Platform.

All Visitors/Users/Customers are permitted to visit the Website and/or book a reservation through us on this Website or through our managers solely subject to full acceptance, of These terms and conditions and have read carefully an information they contain regarding liability limitations and the resolution of disputes.

Please note that our Privacy Policy is the integral part of these Terms and Conditions as well as all the links herein

The browsing and general use of the website presupposes the full acceptance of the terms set forth herein. Therefore, if you disagree with any of the terms of use as described herein and / or the Privacy Policy, either from the outset or at any time, you should discontinue all related browsing/use/bookings

We reserve the right to unilaterally modify, add, and/or renew the terms of use at any time and at regular intervals without prior notice to users and visitors of the site. We can update these terms and conditions unilaterally. Your use of our website indicates your consent to all of our terms and policies.

1. GENERAL INFORMATION

Our website can be used and visited only by physical entities and the legal representatives of legal entities.

Our services and specifically our booking platform is intended only for adults. In case an unsupervised minor uses our booking platform it is the responsibility of his/her supervising adult.

Since most of our communications are held via emails, users/customers are responsible to provide the correct contact details and keep them up to date.

All vehicle bookings via WayRent are also subject to the terms and conditions specified by each third party such as credit card companies, banks, providers of safe online monetary transactions /payments, car rental companies.

Please make sure to review and understand the terms and conditions of service from our thirdparty partners, affiliates, and providers. It is especially important to familiarise yourself with the terms of the specific vehicle rental companies associated with your booking. It is crucial to understand and accept that our liability is limited to the validity of your booking. Once you arrive to pick up the vehicle, your contract with the rental company takes effect, covering all incidents and interactions between you and the provider, i.e. car rental company that you have chosen

2. USE OF OUR WEBSITE

As a condition of using this Website, you warrant that:

• You are at least 18 years old.
• You possess the legal authority to create a binding legal obligation.
• You will use this Website in accordance with these Terms and Conditions.
• You will only use this Website to make legitimate reservations for yourself or for another person for whom you are legally authorised to act.
• You will inform any such other person about the Terms of Use that apply to the reservations you have made on their behalf, including all applicable rules and restrictions.
• All information you provide on this Website is true, accurate, current, and complete.
• If you have a Wayrent.com account, you will safeguard your account information and will supervise and be fully responsible for any use of your account by you or anyone else.

To start using the Services, the user must register an Account on the site by providing contact information - email address.

To book a service user must choose a payment method and provide banking details.

The user must not disclose his/her registration details to anyone, allow anyone to use them, transfer his/her account to third parties, or allow any other third party to use his/her account. The User is responsible for the security of his Account and registration data.

The user agrees that we use and process the User’s personal data in accordance with the requirements established by European and international law for the collection, processing and protection of personal data and our Privacy Policy

The user agrees that after completing the registration procedure on the Site, we will send letters and messages, including advertising ones, to the User’s email address. At the same time, we undertake not to transfer the email address, as well as any other information about the User to third parties.

We reserve the right, at our sole discretion, to deny access to anyone to this Website and the services we offer, suspend and/or terminate the User's Account, at any time and for any reason, including but not limited to, violations of these Terms and Conditions.

3. DEFINITIONS

BookingPlatform: a digital or otherwise system via WayRent or/and our Help Center that is provided to assist our users/customers to search vehicle rental options, compare offers and prices, book a vehicle rental, book any offered Extras and/or vehicle insurance. Please note that we may use cookies and other technologies to make it easier to use our services on this website and to track your usage. We also use these technologies in connection with our e-mail communications. For more information on how we use these technologies, please see the Privacy Policy and Cookie Policy which can be found by clicking the link provided herein and at the bottom of the homepage of this website.

User/Customer: any natural or legal person or, which has legal capacity under the law, using the Booking System or the Call Center

Voucher: Booking information sent to the User/Customer upon conclusion of a booking/ confirmation that a booking is concluded.

Help Center: our booking system via telephone communications/online chat/e-mail operating subject to the Terms and Conditions herein.

Car Rental Provider: an entity providing the Vehicle rental via our booking system.

Booking fee: a refundable fee for our booking services, collected by WayRent via our integrated payment system and can be refunded in accordance to clause 10 of this Terms and Conditions.

4. PROHIBITED ACTIVITIES

The content and information on this Website (including, but not limited to, the price and availability of transport rental services) and the infrastructure used to provide such content and information are proprietary to us or Suppliers and Car Rental Provider. While you may make limited copies of documents related to service reservations booked through this Website, you agree not to otherwise modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, software, products, or services obtained from or through this Website.

Additionally, you agree not to:

• Use this Website or its contents for any commercial purpose;
• Make any speculative, false, or fraudulent reservation or any reservation in anticipation of demand;
• Access, monitor, or copy any content or information of this Website using any robot, spider, scraper, or other automated means or any manual process for any purpose without our express written permission;
• Violate the restrictions in any robot exclusion headers on this Website or bypass or circumvent other measures employed to prevent or limit access to this Website;
• Take any action that imposes, or may impose, in our discretion, an unreasonable or disproportionately large load on our infrastructure;
• Deep-link to any portion of this Website (including, without limitation, the purchase path for any services) for any purpose without our express written permission; or
• "Frame," "mirror," or otherwise incorporate any part of this Website into any other website without our prior written authorisation.

You may only use this Website to make legitimate requests to book the products or services offered

It is illegal to place a Request in a false name or with an invalid credit card. Please be aware that even if you do not provide your real name, your Web browser transmits a unique Internet address to us that law enforcement officials can use to identify you. Fraudulent users will be prosecuted accordantly to applicable law.

If your booking or account shows signs of fraud, abuse, or suspicious activity, Wayrent.com may cancel any service reservations associated with your name, email address, or account, and block or suspend any associated Wayrent.com accounts. If you have engaged in fraudulent activity, Wayrent.com reserves the right to take any necessary legal action, and you may be liable for monetary losses to Wayrent.com, including litigation costs and damages.

Wayrent.com may also, at its sole discretion, limit access to the Website and/or terminate the accounts of any users who infringe on the intellectual property rights of others.

To contest the cancellation of a booking or the blocking or suspension of an account, please contact Wayrent.com Customer Service.

5. INTELLECTUAL PROPERTY

Unless stated otherwise all content on this Website is owned by Wayrent.com or its licensors. Wayrent.com is not responsible for content on websites operated by parties other than Wayrent.com. The Wayrent.com logos are registered trademarks or trademarks of Wayrent.com.

Other logos and products and company names mentioned on this Website may be trademarks of their respective owners. their respective owners. Those works are protected by copyright law. All such rights are reserved. their respective owners.

You must not use any part of the content on our site for purposes other than personal use without obtaining a license to do so from us or our licensors.

6. LINKS TO THIRD-PARTY WEBSITES

This Website may contain hyperlinks to websites operated by parties other than Wayrent.com. These hyperlinks are provided for your reference only. We do not control such websites and are not responsible for their content, privacy practices, or other practices. It is up to you to take precautions to ensure that any links you select or software you download (whether from this Website or other websites) are free of viruses, worms, trojan horses, defects, and other destructive items. Our inclusion of hyperlinks to such websites does not imply any endorsement of the material on those websites or any association with their operators.

7. REVIEWS, COMMENTS & OTHER SUBMISSIONS

By submitting content (reviews, questions, suggestions, etc.) to Wayrent.com, you give us nonexclusive, royalty-free, perpetual, transferable, irrevocable, and fully sub-licensable right to use, modify, publish, and share it worldwide in any form, without any compensation to you. We may also use your name along with the content you submit.

Wayrent.com may attribute your comments (e.g., including your name and location in a car review) at our discretion and may share your submissions with partners. You also give us the right to take legal action if someone violates your or our rights regarding your submissions.

Your submissions are considered non-confidential, and we are not responsible for them. We are not obligated to post your comments and can decide whether or not to publish them. If you disagree with these terms, do not submit content.

We do not accept unsolicited business ideas and are not responsible for similarities between your ideas and future Wayrent.com projects.

You are responsible for the content you submit. You cannot post anything illegal, offensive, or that violates others' rights, including commercial content or ads. You are responsible for any harm or damages caused by your posts.

For information on copyright complaints, refer to our Copyright Complaint Policy.

8. CONTRACTUAL RELATIONSHIP

This Website is operated by ANV DIGITAL LIMITED. The company registered in Republic of Cyprus at the following address: Vasili Vryonidi 6, Limassol, 3095, Cyprus.

By making a booking with ANV DIGITAL LIMITED, you agree to our Terms. Your actual rental will be governed by a separate Rental Agreement with the rental company.

Our Terms govern the booking process. The Rental Agreement governs the actual car rental (relations between you and the Car Rental Provider).

The booking is confirmed when: (a) You make a booking on our website; (b) Funds are available on your card/bank account; (c) The car rental provider approves the booking.

We provide information on available car rentals, send your booking preferences to the rental company, and send a booking confirmation (Voucher) to you if the booking is approved.

You must pay for our service even if the car rental is canceled (whether by you or the car rental provider) and the payment can be refunded in accordance to the terms of the clause 10 of this Terms and Conditions. The service and rental prices are shown on the website and in your Voucher.

By entering your payment details and completing the transaction, you agree to the Booking Agreement. Once the confirmation is sent, the Booking Agreement comes into affect.

The rental itself is governed by the Rental Agreement when you pick up the vehicle. Read the rental company’s terms carefully before booking.

Additional terms from the rental company may apply, you must follow these terms. If there’s a conflict between our terms and the car rental company’s, their terms will apply.

You must comply with the rental company’s terms, including payment, age restrictions, and other rules. Violations could result in cancellation, denied service, or additional charges.

You will receive confirmation within 24 hours but usually it takes 2 hours. If the Car Rental Provider does not confirm the rental, we will offer you another similar options.

9. PAYMENT(S)

We accept payment via credit/debit cards and ______________(OPTIONALLY). We are not responsible or accountable for any fees charged by your bank.

Payments to us are always made according to the monetary unit mentioned on our booking offer.

Payments to the car rental provider are made in pick up point's local currency and maybe subject to relevant variations. We, are not responsible for such discrepancies due to currency conversion(s) and/or any independent price agreement(s) between the user/customer and the car rental provider.

Your credit/debit card may be requested to be approved for preauthorisation, especially in cases of requested extras or a possible (refundable) security deposit. Please note that, detailed information for each individual payment will be provided to you with the terms of each individual offer.

The chosen Car Rental Provider may use any, some or all methods of payment(s). Therefore, the User/Customer has to check/read the payment methods of the chosen car rental provider prior to making booking or arriving to pick up the car. Alternatively, the User/Customer can request this information from us should she/he have any relevant difficulty.

According to our agreement with the chosen Car rental provider we charge only for our Service(s) when making a booking through our Platform and the user/customer has to pay for the remaining car rental price, as well as for any chosen mandatory extras and additional services, directly to the car rental provider at vehicle pick up point;

Payment for our service(s) consists of the booking fee and is separate from the fees charged by the chosen car rental provider. Our fee is typically not itemised on your agreement with the car rental provider. It's essential to understand that your full payment for our service(s) and the car rental provider's service is included in the final price offer displayed on our website, and you will need to make the payment to confirm your booking. When you agree to our full price offer, you are agreeing to both our service and the service of the car rental provider.

9. GENERAL LIMITATION OF LIABILITY

Please remember the following:

• Our liability is not limited in the following cases: i) Negligence leading to death or personal injury ii) Fraud or fraudulent misrepresentation iii) Gross negligence or wilful misconduct iv) Situations where liability cannot be lawfully limited or excluded.
• We are not liable for any costs resulting from your breach of the terms.
• We are not liable for: i) Losses or damages that were not reasonably foreseeable at the time of booking. ii) Events reasonably beyond our control.
• We don't make any promises about service providers' products and services beyond what is explicitly stated in the terms.
• Our maximum liability (whether for one event or a series of events) is limited to your reasonably foreseeable losses or damages in connection to your booking(s), within the limits permitted by law.
• If there is any inconsistency between mandatory consumer protection laws and regulations and these Terms, such mandatory consumer protection and regulations will override.

The user/customer must present the following original documents at pick up point (for any additional such documents will inform you via the Voucher and terms of booking):

• The Voucher;
• A driver's license valid in the country of pick up;
• An International Driving Permit where and when such permit is required by the laws of the country of pick up and/or by the Car Rental Provider;
• A valid ID card or passport;
• A valid credit card and sufficient credit card in the designated (primary) driver's name;

We shall not be held responsible and we shall no refund any amount paid to us in any of the following circumstances (such as but not limited to):

• There is a failure to provide any of the above documents (or requirements mentioned on the voucher and terms of booking) when picking up the vehicle;
• If you do not show up to pick up the vehicle or you show up late;
• If you decide to return the vehicle in less days to the days booked with us
• If the Car Rental Provider inform us that you used or are willing to use the vehicle against the Provider's rental terms;
• If you show up at pick up point appearing to be under the influence of alcohol or any other drugs;
• If you do not inform us immediately should any problem (even the smallest one) arise at pick up; point
• If you agree to any additional charges with the Car Rental Provider, such as but not limited to, additional rental days, additional insurance, additional driver allowed;
• If the Car Rental Provider imposes charges due to violation of the Provider's rules;
• If there is a reasonable delay at pick up point;

We are not liable for any discrepancies between the price displayed via this booking engine and the amount charged by your credit card or debit card due to the rate of exchange used.

It's important to note the following: Our liability, if any, is limited to the amount paid to us. Rest assured, we stand behind the services/products booked with us, but it's essential to understand that we do not provide car rental and/or any transportation services. As a result, we cannot be held liable for any personal injury or damage resulting from your contract with the Supplier or Car Rental Provider.

Furthermore, we are not liable to you or any other party for any direct, indirect, special, incidental, punitive, and/or consequential loss and/or damage arising out of, or in connection with your use of any information, products, services, and/or materials offered and/or booked through us.

We are not liable for any loss or damage due to your use of third party links on our site or any loss/damage due to your use when transferring to any other digital/internet environment other than WAYRENT.

10. MODIFICATION OF BOOKING. CANCELLATION POLICY AND REFUNDS

You have the right to make modifications to your booking using our platform or by contacting Car Rental Provider directly. Please note, that some modifications may affect the price of the rental and are the matter of vehicle availability.

All modifications are not possible to be made less than 48 hours prior to scheduled pick up date and time.

You have the right to cancel your reservation and receive a full refund if you do so at least 48 hours before your scheduled pick-up date and time by using the cancellation feature on our website.

If you choose to cancel your reservation less than 48 hours before your pick-up time, we will not refund the amount already charged for your booking.

Please note that we do not offer any refunds for a No Show (failure to appear for your scheduled pick-up time) or if you fail to provide the necessary documentation (such as voucher, driving license, or credit card in the main driver's name with sufficient funds for the car's security deposit).

Unused rental days are non-refundable.

For more on your Service Provider's rules, please refer to the 'Important Information' that's available while booking - or the Rental Agreement that you sign at the counter.

11. COMPLAINTS RESOLUTION

Wayrent.com is dedicated to customer satisfaction, and we aim to prevent and resolve any issues or disputes that may arise during their booking or rental, including |any disputes related to the Website, these Terms and Conditions, our Privacy Policy, any services or products provided, dealings with our managers, or any legal representations made by us.

In order to resolve your concerns, you may pursue claims as described in this section:

• For any concerns while the booking is in rental please contact the local provider directly. (The contact info will be provided on your Voucher);
• For finished rentals, complaints are handled via email only. All related documents must be forwarded to: contact us

We wish to resolve complaints within 21 days but due to its nature the procedure may take longer.

WayRent is able to consider complaints that will be submitted within 21 days of the final day of rental which is declared in the rental voucher.

Actions against WayRent are restricted to the laws that occur within the jurisdiction of the local courts of the Republic of Cyprus. WayRent will not fail to comply with all regulations in force by legal authorities.

Actions against our car rental providers are restricted to the governing laws within the jurisdiction of the car rental's country courts.

12. FORCE MAJEURE

Wayrent has the right to refuse to provide services to the client and may cancel the booking without refund or with a partial refund, as well as extend the refund period at any time for the circumstances or causes beyond our control "force majeure events". Such circumstances and events may include, but are not limited to, acts of God, flood, drought, earthquake or other natural disaster, epidemics or pandemics, terrorist attacks, civil riots, wars, threat of war, armed conflicts, the imposition of sanctions, and embargos.

13. APPLICABLE LAW AND COMPETENT COURTS

These Terms and Conditions are governed by EU Law and the Law of the Republic of Cyprus. You can also rely on your national consumer law if you are a consumer living in a country in the European Economic Area ('Europe').

If you are a consumer living outside Europe, to the extent permitted by mandatory local (consumer) law, these Terms are governed by EU law.

All disputes and complaints shall be filed and resolved exclusively in the courts of the Republic of Cyprus in accordance with their jurisdiction.